Effective Date: 10/01/2025
M&M AC & Heating, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and advertising.
Information We Collect
When you contact us, request a service, or respond to one of our ads, we may collect:
Name
Email address
Phone number
Service address
Details about your HVAC needs (repairs, installation, maintenance, etc.)
We may also collect non-personal information such as browser type, device information, and website usage data for analytics purposes.
How We Use Your Information
We use the information we collect to:
Respond to your service inquiries
Provide estimates and schedule appointments
Deliver HVAC repair, installation, and maintenance services
Send important updates about your appointments or services
Improve our website, marketing, and customer experience
We do not sell or rent your personal information to third parties.
Sharing of Information
We may share your information with trusted third-party providers who help us operate our business (such as payment processors, scheduling tools, or advertising platforms). These partners are only authorized to use your information as necessary to provide services to us.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee 100% security.
Your Choices
You may:
Opt out of marketing emails or text messages at any time by following the unsubscribe instructions.
Request access, correction, or deletion of your personal information by contacting us directly.
Links to Other Websites
Our website or ads may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at: